GCCs are expanding headcount by 18-27% year on year, compared with 4-6% for IT services, according to data from staffing firm TeamLease Digital. Together, they employ nearly 2 million people now, up from 1.2 million in 2022, creating about 300,000 jobs annually. In contrast, IT services have added only 25,000-40,000 employees a year on a net basis during this period.
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